Responsible Gambling

Your well-being
comes first

At Sultanbet, we are dedicated to fostering a safe and enjoyable gaming environment for all our players. Responsible gambling is at the core of our values.

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Gambling should always remain an enjoyable leisure activity. Only play with money you can afford to lose, and seek professional help if needed. Our support team is available around the clock for you.

Age Restriction

Minimum Age 18

We strictly enforce a minimum age requirement of 18 years for all players. It is illegal for individuals under the age of 18 to create an account or engage in gambling activities on Sultanbet.

18+

For adults only. Minors are strictly prohibited from using this platform.

Limits & Control

Setting Limits

Take control of your gaming experience by setting personal limits on your deposits. You can establish daily, weekly, or monthly deposit limits to manage your spending.

Requests to adjust existing limits will be processed promptly, ensuring that changes take effect within 24 hours.

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Daily Limit

Set the maximum amount you can deposit per day.

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Weekly Limit

Keep control over your spending on a weekly basis.

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Monthly Limit

Plan your gaming budget on a monthly basis.

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Self-Exclusion

Exclude yourself for 24 hours, 1 week, or 1 month.

Tools & Resources

Maintaining Control

We provide various tools and resources to help you maintain control over your gambling habits. Whether it's self-assessment tools, reality checks, or account history reviews, Sultanbet offers support to ensure responsible gaming practices.

Contact our Customer Support team or refer to our Terms and Conditions for detailed information on available options.

Data Protection

Protecting Personal Details

If you share your device with others, especially children, safeguard your personal information by utilizing parental control software such as NetNanny or Cyber Patrol. These tools can help regulate access to gambling sites and prevent unauthorized use of your account.

Self-Check

Recognizing Gambling Concerns

It's essential to recognize the signs of potential gambling problems and seek help if needed. Take a moment to reflect on the following questions:

Do you gamble to escape from boredom or dissatisfaction with life?

When you run out of money while gambling, do you feel compelled to continue betting?

Have you ever gambled away money that was intended for essential expenses?

Do you hide the extent of your gambling activities from friends or family?

Have your relationships or interests suffered because of your gambling habits?

Do you feel a sense of urgency to recoup losses by gambling more?

Do negative emotions like anger or frustration trigger your urge to gamble?

Have you experienced feelings of depression or contemplated self-harm due to gambling?

Answered "Yes" to several of these? You may be experiencing gambling-related difficulties. Please don't hesitate to seek professional support — you are not alone and help is available.

Help & Support

You Are Not Alone

We encourage you to seek support from organizations dedicated to assisting individuals affected by gambling addiction.

Germany

BZgA

www.bzga.de

0800 1 37 27 00Free service number

Switzerland

careplay

www.careplay.ch

0800 040 080Free service number

UK / Int'l

GamCare

www.gamcare.org.uk

0808 8020 133Free service number

Remember

Responsible gambling is about enjoying gaming activities responsibly and within your means. At Sultanbet, your well-being is our priority, and we're here to support you every step of the way.

Your Well-being
Is Our Priority

Your well-beingcomes first

Minimum Age 18

Setting Limits

Maintaining Control

Protecting Personal Details

Recognizing Gambling Concerns

You Are Not Alone

Your well-being
comes first